Meet the team

Sophie Pain

Principal Customer Success Manager
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As a Principal Customer Success Manager, Sophie Pain works closely with global CPG and retail brands to strengthen creative performance through clear, practical insight. She blends sharp strategic thinking with a warm, hands-on approach, supporting teams from first idea to final result. Brands trust her to bring clarity, momentum and meaningful outcomes.


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Latest articles

The Digital Shell – Part 2: Competing for attention in the Easter aisle
A visit to the Easter aisle makes one thing immediately apparent: this is a category driven by...
The Digital Shell – Part 1: Designing for thumbnail performance
Britain buys between 80–90 million Easter eggs every year, which works out at roughly three per...
From shelf confusion to shelf confidence: When insight actually changes the pack
Premium shelves are crowded, competitive, and full of choice. But in few categories is the...
Advent Calendars: Why Design Clarity Matters
Advent Calendars Are High-Stakes Creative Assets: Why Design Clarity Matters By Kate Nunan,...

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