Dragonfly AI is a predictive analytics platform designed to help you improve the quality and effectiveness of your content across any format, channel and market.
Capturing and retaining the attention of consumers is much easier said than done. Marketers often face a common problem known as 'ad fatigue,’ a phenomenon that happens when audiences see the same ads repeatedly. More often than not, this leads to decreased engagement and conversions.
What is ad fatigue?
Ad fatigue is a challenge faced by digital marketers. Consumers are more frequently exposed to ads, with the average American family seeing somewhere in the region of 4,000 to 10,000 ads each day.
It's easy for consumers to become desensitized or even immune to the content being served when so many adverts are vying for attention. This can lead to further disengagement and create a lack of trust in brands.
The effectiveness of an advertising campaign then loses its power. Engagement rates drop and a decline in interactions impact conversion rates, which leads to a decrease in the overall impact of the marketing strategy and lost revenue.
Marketers are having to adapt to a world where consumer behavior is overwhelmed by ad fatigue. Consumers are bombarded with advertising content, which tests their threshold for consuming ads. Not only do they become ineffective, but this oversaturation of advertising can lead to negative consumer sentiment.
One way to combat ad fatigue is by implementing strategies that capture consumer attention.
The rise of digital ad fatigue
As consumers are increasingly inundated with online advertisements, their initial curiosity often gives way to indifference–or worse, annoyance. This shift in consumer sentiment is a growing concern that has only amplified in the last few years.
The digital space was once the great unknown for marketers but soon became just another platform for marketing. At first, it allowed people to connect from all over the globe without the constraints set by different time zones. This allowed brands to reach international markets with ease and expand beyond imagination.
However, it’s now oversaturated, with an overflow of ads vying for attention. Too much exposure ultimately saw consumers tuning out: 91% of people believe that ads are more intrusive than at any other time in the past.
There are, however, other reasons for the rise of ad fatigue. Consumer behavior is changing, and transactions with brands are no longer a mere one-way experience, with shoppers being passive recipients. Customers are observant–they demand relevance and personalization in their brand interactions. Ads that fail to do this or at least provide value are quickly dismissed, which only contributes further to ad fatigue.
The need to deliver the right message to the right person at the right time has become more pressing. That means guiding the viewer's focus toward specific elements or messages within the creative and directing the right type of attention.
As ad fatigue continues to climb, the brands that succeed will be able to cut through the noise with meaningful and engaging content.
Steps to diagnosing ad fatigue
Diagnosing ad fatigue plays a central role in keeping your digital marketing campaigns effective. Let’s take a look at some of the key aspects that can help you identify if your audience is experiencing ad fatigue:
Lower click-through rate (CTR)
CTR is the percentage of people who click on your ad after seeing it, and it’s often the first sign of ad fatigue. If you notice a consistent decline in your CTR over time, it might be an indication that your audience is growing tired of your ads. They may have seen the ad too many times, or the ad may no longer resonate with them, causing them to skip over it instead of clicking through.
A drop in engagement is another symptom of ad fatigue. Where people once regularly engaged with your ad content before, now you’re seeing fewer likes, shares, comments, or other forms of interaction. When people are interested in your content, they engage with it. But if they've seen your ad too many times–or if it's not capturing their interest–they're less likely to interact. Monitoring engagement metrics is one way to help identify if your audience is experiencing ad fatigue.
Impressions are the number of times your ad is seen, regardless of whether anyone clicks on it. A decrease in impressions is often a sign of ad fatigue, as your audience ignores the ad, which causes algorithms to deem your ad less relevant. Consequently, it will show it less often. Alternatively, fewer impressions could be a result of potential viewers using ad blockers or spending less time on websites where your ads are shown because they want to avoid seeing this type of content.
Spotting ad fatigue early helps maintain digital marketing campaigns for longer. So keep a close eye on metrics that help you spot the signs of ad fatigue and take action before it impacts your campaign performance.
The way to combat ad fatigue is to monitor metrics and respond to them by refreshing your ad creatives. You should also try new ad formats to keep your ads relevant and engaging to your audience.
Which of the following doesn’t contribute to ad fatigue?
While ad fatigue is a common issue in digital marketing, not all aspects of your campaign necessarily contribute to it. Let's explore why some aspects might not always be the culprit.
Contrary to what some might think, targeting doesn't contribute to ad fatigue. In fact, it can help prevent it. Ads targeted to specific audiences are more likely to be well-received. Fewer people see them as repetitive or annoying–proper targeting guarantees consumers only see ads that are relevant to them. In turn, this can enhance engagement and reduce the likelihood of fatigue.
The format of an ad doesn't inherently contribute to ad fatigue. While some formats may be more engaging than others, it's not the format itself that causes fatigue. Instead, it's the content of the ad and how it's presented that is often the problem. A well-designed ad with a clear message is less likely to cause fatigue than one that is poorly designed or confusing, regardless of the format.
While it might seem counteractive to show the same ad more frequently, doing so can actually be beneficial. Some consumers are more receptive to viewing the same ad multiple times as long as it's relevant and well-designed. The key here is to strike the right balance between frequency and relevance. If an ad is highly relevant to a specific audience, it may be more effective to show it more frequently than if it's less relevant.
How to avoid ad fatigue with creative testing
Sometimes it might feel like you’re fighting a losing battle trying to combat ad fatigue. But It's not as an insurmountable challenge as you may think, especially when you factor in creative testing as a way to combat it.
Test, test, and test some more
Test different versions of your ads. Play around with the visuals, the messaging, or any other element to push the status quo and see what is a hit with audiences. Testing different ad variations increases your chances of identifying what's working and what isn't so good. You can take those findings and improve your ads to keep them fresh and engaging. Remember, what worked before might not work now.
Follow the data
You’ll always find insights in the data. Indeed, according to a study, organizations that rely on data-driven decision-making are 5% more productive and 6% more profitable than their competitors. Try different variations of your ads and collect data about audience responses. It can help validate your creative decisions and ensure their attention is being driven to the right aspects of your ads. Data adds clarity about what elements of your creative drives engagement as well as the parts that don’t.
Optimize for share of attention against competitors
If certain ads no longer resonate with your audience, it's time to make a change. Use creative testing to identify what changes need making to boost the predicted attention and engagement. This could involve changing the ad's visuals and introducing new colors or experimenting with the format. The goal is to continuously optimize your ads based on data-driven insights to ensure they remain relevant and engaging to your audience.
Use the tools and platforms available
Predictive analytics goes one step further with data. It's advanced analytics that uses both new and historical data to predict the future activity of consumers, along with their behavior and trends.
With Dragonfly AI, you can predict the share of attention on your creative. Test your assets in any environment to know which one will have the highest impact in what format. You can also use the technology to establish what good looks like for your brand, driving share of attention up and ad fatigue down.
In turn, you reduce the chances of ad fatigue and anticipate when audiences might start to tire of a particular ad. You can refresh your creativity before interest drops and maintain high levels of engagement.
Summary: Never tired
Avoiding ad fatigue is anything but easy, especially with all the content out there in the digital space. But testing creative, using data, and implementing tools like Dragonfly AI can help create a flow of top-level ads that reach the right audience and keep them actively engaging with your brand.